{"id":4575,"date":"2020-10-15T12:00:48","date_gmt":"2020-10-15T12:00:48","guid":{"rendered":"https:\/\/aidon.com\/?p=4575"},"modified":"2023-02-06T13:46:44","modified_gmt":"2023-02-06T13:46:44","slug":"borga-elnat-halverade-antalet-montorsbesok","status":"publish","type":"post","link":"https:\/\/aidon.com\/sv\/borga-elnat-halverade-antalet-montorsbesok\/","title":{"rendered":"Borg\u00e5 Eln\u00e4t halverade antalet mont\u00f6rsbes\u00f6k"},"content":{"rendered":"

Halverat antal mont\u00f6rsbes\u00f6k och snabbare felavhj\u00e4lpning. Det \u00e4r tv\u00e5 positiva effekter av att Borg\u00e5 Eln\u00e4t b\u00f6rjade anv\u00e4nda tj\u00e4nsten Aidon One som ger dem \u00f6verblick \u00f6ver b\u00e5de eln\u00e4t och gatljus p\u00e5 en kartvy.<\/strong><\/p>\n

I Borg\u00e5 p\u00e5 Finlands sydkust ansvarar Borg\u00e5 Eln\u00e4t f\u00f6r eldistribution till 35\u00a0000 elabonnenter. Ut\u00f6ver det har f\u00f6retaget ett omfattande ansvar f\u00f6r stadens gatljus. Aidon One har blivit ett viktigt verktyg som effektiviserar jobbet f\u00f6r s\u00e5v\u00e4l n\u00e4tverksoperat\u00f6rer som kundtj\u00e4nstpersonal och mont\u00f6rer, b\u00e5de egna och inhyrda.<\/p>\n

\u2013 Aidon One st\u00f6der v\u00e5rt arbete genom att samla in data fr\u00e5n v\u00e5ra andra system och visa dem i en kartvy. Det ger oss en tydlig \u00f6verblick n\u00e4r vi f\u00e5r larm fr\u00e5n en m\u00e4tare eller felanm\u00e4lan fr\u00e5n en kund. I Aidon One har vi d\u00e5 direkt tillg\u00e5ng till uppdaterad kundinformation och historik om vilken typ av \u00e5tg\u00e4rder vi gjort tidigare, s\u00e4ger\u00a0Tomas Nordstr\u00f6m<\/strong>, kundservicechef p\u00e5 Borg\u00e5 Eln\u00e4t.<\/p>\n

\"\"
Tomas Nordstr\u00f6m, kundservicechef, Borg\u00e5 Eln\u00e4t<\/figcaption><\/figure>\n

Aidon One anv\u00e4nds via en kartvy. Det g\u00f6r tj\u00e4nsten l\u00e4tt att ta i bruk \u00e4ven f\u00f6r de som inte \u00e4r eln\u00e4tsspecialister.<\/p>\n

\u2013 Kartvyn f\u00f6renklar och snabbar upp fels\u00f6kning och lokalisering av felet, och hj\u00e4lper \u00e4ven arbetsplaneringen genom att vi omedelbart kan se de n\u00e4rliggande m\u00e4tpunkter som beh\u00f6ver bes\u00f6kas. Alla anv\u00e4ndare kan v\u00e4lja vilken information de vill se p\u00e5 sin karta beroende p\u00e5 vilka uppgifter de ska l\u00f6sa, s\u00e4ger Tomas Nordstr\u00f6m.<\/p>\n

Hitta felen snabbt<\/h4>\n

Aidon One \u00e4r ett effektivt verktyg f\u00f6r att hitta fel p\u00e5 l\u00e5gsp\u00e4nningsn\u00e4tet. N\u00e4r en m\u00e4tare uppt\u00e4cker ett fel, genereras ett larm som visas i Aidon Ones kartvy. I informationen om larmet kan du se vilken typ av fel det \u00e4r och du kan snabbt se om ett liknande fel har uppst\u00e5tt p\u00e5 samma st\u00e4lle tidigare. Vill du se om felet ber\u00f6r fler \u00e4n en abonnent v\u00e4ljer du \u00f6nskat omr\u00e5de p\u00e5 kartan och f\u00e5r d\u00e5 statusen f\u00f6r alla m\u00e4tpunkter i det valda omr\u00e5det.<\/p>\n

N\u00e4r felets plats, typ och omfattning \u00e4r kartlagd kan \u00e5tg\u00e4rder snabbt s\u00e4ttas in. Du skapar en arbetsorder direkt i Aidon One och knyter ordern till den mont\u00f6r som befinner sig n\u00e4rmast. Mont\u00f6ren f\u00e5r d\u00e5 uppgiften inlagd i sin att-g\u00f6ra-lista i mobilen.<\/p>\n

Antalet mont\u00f6rsbes\u00f6k f\u00f6r reparationer\u00a0<\/strong>
\nhar halverats tack vare Aidon One.\u00a0<\/strong><\/p><\/blockquote>\n

\u00c5tg\u00e4rd redan n\u00e4sta dag<\/h4>\n
\"\"
Larm i Aidon Ones kartvy.<\/figcaption><\/figure>\n

Borg\u00e5 Eln\u00e4t har \u00e4ven startat en Aidon One-baserad online-tj\u00e4nst f\u00f6r att samla olika kunders felanm\u00e4lningar inom eldistribution och gatljus. N\u00e4r en person som r\u00f6r sig p\u00e5 gatan, ser en gatstr\u00e4cka som \u00e4r m\u00f6rk p\u00e5 natten kan han eller hon rapportera felet direkt med sin mobiltelefon och \u00e4ven l\u00e4gga med en bild till anm\u00e4lan.<\/p>\n

Aidon One skapar sedan en arbetsorder utifr\u00e5n anm\u00e4lan. En anm\u00e4lan som g\u00f6rs p\u00e5 kv\u00e4llen finns sedan med p\u00e5 mont\u00f6rernas lista \u00f6ver dagens arbeten redan n\u00e4sta morgon. I b\u00e4sta fall \u00e4r ljuset tillbaka p\u00e5 gatstr\u00e4ckan innan m\u00f6rkret faller n\u00e4sta kv\u00e4ll.<\/p>\n

\u2013 Idag rapporteras 85% av gatljusproblemen och 25% av alla problem relaterade till energidistribution via Aidon Ones onlinetj\u00e4nst. Det motsvarar 2000 rapporter per \u00e5r. Online-tj\u00e4nsten besparar oss allts\u00e5 m\u00e4ngder av telefonsamtal och minskar samtidigt behovet av att kundservice-teamet registrerar anm\u00e4lningarna manuellt, s\u00e4ger Tomas Nordstr\u00f6m.<\/p>\n","protected":false},"excerpt":{"rendered":"

Halverat antal mont\u00f6rsbes\u00f6k och snabbare felavhj\u00e4lpning. Det \u00e4r tv\u00e5 positiva effekter av att Borg\u00e5 Eln\u00e4t b\u00f6rjade anv\u00e4nda tj\u00e4nsten Aidon One som ger dem \u00f6verblick \u00f6ver b\u00e5de eln\u00e4t och gatljus p\u00e5 en kartvy. I Borg\u00e5 p\u00e5 Finlands sydkust ansvarar Borg\u00e5 Eln\u00e4t f\u00f6r eldistribution till 35\u00a0000 elabonnenter. Ut\u00f6ver det har f\u00f6retaget ett…<\/p>\n","protected":false},"author":2,"featured_media":3547,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[39,38],"tags":[],"class_list":["post-4575","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kundcase","category-extrapost"],"acf":[],"yoast_head":"\nBorg\u00e5 Eln\u00e4t halverade antalet mont\u00f6rsbes\u00f6k - Aidon<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aidon.com\/sv\/borga-elnat-halverade-antalet-montorsbesok\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Borg\u00e5 Eln\u00e4t halverade antalet mont\u00f6rsbes\u00f6k - Aidon\" \/>\n<meta property=\"og:description\" content=\"Halverat antal mont\u00f6rsbes\u00f6k och snabbare felavhj\u00e4lpning. Det \u00e4r tv\u00e5 positiva effekter av att Borg\u00e5 Eln\u00e4t b\u00f6rjade anv\u00e4nda tj\u00e4nsten Aidon One som ger dem \u00f6verblick \u00f6ver b\u00e5de eln\u00e4t och gatljus p\u00e5 en kartvy. I Borg\u00e5 p\u00e5 Finlands sydkust ansvarar Borg\u00e5 Eln\u00e4t f\u00f6r eldistribution till 35\u00a0000 elabonnenter. 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